bigsloto linkPrivacy Policy

This page describes what we collect when you use bigsloto link and how we keep that data protected. Whether you access bigsloto link on Android via direct APK install, on iOS through your mobile browser, or on desktop, the same privacy principles apply to your account, payments, and game activity.

We collect personal information only to operate your account, process your deposits and withdrawals through payment partners like DANA, e-wallet, mobile banking, and bank transfers, verify your identity for account security, and comply with local regulations in supported jurisdictions. We do not sell your data to third parties, and we do not use it for marketing beyond your account activity on bigsloto link.

Our data practices are designed around transparency—you can request what information we hold about you, ask us to correct inaccurate details, and understand exactly how your data moves through our platform.

What We Collect and How We Use It

We collect your name, email address, phone number, and residential address during account registration on bigsloto link. We also collect government-issued ID details during KYC (know-your-customer) verification—a national identity card, passport, or driver's license—along with proof of address dated within the last three months. These documents are encrypted and stored separately from your account login credentials.

When you transact on bigsloto link, we record your deposit amounts, payment method (DANA, e-wallet, mobile banking, local payment, online payment, or bank-VA instructions), and withdrawal destination account. We log your game session data—tables you join, time spent, and settlement records—to ensure accurate account balances and to detect unusual activity that might indicate account compromise or fraud.

We also collect device information: your IP address, browser type, operating system, and mobile device identifiers. This helps us protect your account, diagnose technical issues (for example, when a session disconnects during a live-dealer game), and ensure our platform works smoothly on different devices across Jakarta, Surabaya, Bandung, Medan, and other regions in Indonesia.

Third-Party Processors

Our payment processors—e-wallet, mobile banking, local payment, and our bank partners—handle your financial data according to their own privacy policies. We share only the information necessary to complete your transaction: your name, account number, and transaction amount. We do not give these payment providers access to your game history or account login details.

Our customer support system in Jakarta and Surabaya may access your account notes and transaction history to help resolve disputes or answer questions about your withdrawal or deposit status. Support staff sign confidentiality agreements and have access only to information relevant to your inquiry.

Your Rights

You can request a copy of all personal data we hold about you by contacting our support team. We will provide this within ten business days. You can ask us to correct inaccurate information on your account—for instance, if your registered address is out of date—and we will update it immediately after verification. You may also request deletion of your account and associated data, provided there are no outstanding transactions or regulatory holds on your account.

Cookies and Tracking

We use session cookies to keep you logged in while you play on bigsloto link. These cookies expire when you close your browser. We also use analytics cookies to understand how the platform is used—for example, which games load fastest on mobile, or when users experience dropped connections. These analytics do not identify you personally; they are aggregated across all users.

Data Protection and Updates

We store your personal data on encrypted servers. Your passwords are hashed and never stored in plain text. We retain your account information for as long as your account is active; after you close your account, we keep transaction records for seven years to comply with regulatory requirements, then delete non-essential personal details.

We review this privacy policy once per year or when our practices change materially—for example, if we add a new payment partner or move our servers. If we make changes that affect your rights, we will notify you by email and give you thirty days to review the updated policy. Continued use of bigsloto link after the update means you accept the new terms.

If you have questions about how we use your data, or if you believe your personal information has been mishandled, contact our support team in Jakarta or Surabaya via the bigsloto link account menu under Help. We respond to data requests within two business days.